Terms and Conditions of Sale
Dernière mise à jour : 18/06/2026
These General Terms and Conditions of Sale (GTCS) govern the contractual relationship between Boost Barber and any customer making a purchase on the website https://boostbarber.com/. By placing an order, the customer acknowledges having read these GTCS and accepts them without reservation.
1 Purpose
These GTCS apply to all sales made by Boost Barber via its website. They define the rights and obligations of the parties in the context of online sales of beard hair care kits.
Boost Barber reserves the right to modify the GTCS at any time. The applicable GTCS are those in force at the time of the order.
2 Products
2.1 Description
The products offered are those appearing on the website on the day of the order. Boost Barber sells kits to accelerate beard growth, including serums, oils, dermapen rollers and associated accessories. They are described as accurately as possible. The visuals (photos, videos) are non-contractual.
2.2 Availability
Products are offered within the limits of available stock. In case of unavailability after ordering, we will inform you by email and offer you the choice of replacement, waiting, or refund.
3 Price and Payment
3.1 Price
Prices are displayed in euros (€) including VAT, excluding delivery charges (unless otherwise indicated). Any delivery charges are indicated before final order validation.
3.2 Payment
Payment is due immediately. The order is validated after payment acceptance. In case of refusal, the order may be cancelled.
3.3 Security
Payments are processed via secure providers. Boost Barber does not store any banking data.
4 Order
4.1 Steps
- Product selection and adding to cart
- Cart validation
- Entering contact details and choosing delivery method
- Acceptance of GTCS and secure payment
4.2 Confirmation
A summary confirmation email is sent after validation (order number, products, amount, address, estimated delivery time). This email also contains a link to your 100-day guarantee space.
5 Delivery
5.1 Zones
We deliver everywhere. Relay point delivery is offered when Mondial Relay is available for the destination. Otherwise, delivery is to your home.
5.2 Times
Once your order has been validated, a processing and shipping time of up to 72 working hours maximum should be expected before your package is dispatched.
After dispatch, estimated delivery times are as follows:
- Home delivery: 3 to 5 working days after dispatch
- Relay point delivery (Mondial Relay, if available): 3 to 5 working days after dispatch
These times are indicative. Delays related to carriers, customs controls (if applicable) or periods of high activity may occur. In case of any issues, please contact us: contact@boostbarber.com.
5.3 Tracking
A tracking number will be sent to you by email upon dispatch of your order.
6 Withdrawal and Returns
6.1 Deadline
You have 14 calendar days from receipt to exercise your right of withdrawal.
6.2 Conditions
To be eligible for return under the right of withdrawal, the product must imperatively:
- Be returned in its intact original packaging, unopened and not unsealed
- Have never been used or opened
- Be accompanied by all its accessories and documents included in the kit
For hygiene and safety reasons, any product that has been opened, unsealed or partially used cannot be returned or refunded under the right of withdrawal.
6.3 Procedure
To initiate a return, contact us at contact@boostbarber.com indicating your order number.
6.4 Refund
The refund will be processed within a maximum of 14 days from receipt of the return (or proof of dispatch), using the same payment method. Return shipping costs are at the customer's expense, unless there is an error on our part.
7 100-Day Guarantee
Boost Barber offers a 100-day money-back guarantee on the Growth Accelerator Kit. This guarantee is subject to strict conditions of photographic tracking and regular use of the kit in accordance with the recommended application protocol.
To be eligible for a refund under this guarantee, the customer must:
- Have submitted their photos at each defined stage, within the allotted timeframes
- Return the empty bottles, the roller, the box and all accessories in their original packaging
- Cover the return shipping costs
- Make their request no later than 105 days after receipt of the order
All detailed conditions are available on the dedicated page: Boost Barber 100-day Guarantee.
8 Legal Guarantees
The consumer benefits from legal guarantees of conformity and hidden defects, in accordance with the legal provisions in force.
For any request: contact@boostbarber.com.
9 Responsibility
Boost Barber cannot be held responsible in case of improper use, improper storage, allergic reactions (check the INCI list), force majeure, carrier's fault, or incorrect address provided by the customer.
Boost Barber's liability is limited to the amount of the order concerned.
10 Personal Data
The data collected is necessary for order processing. It is processed in accordance with the GDPR.
To exercise your rights: contact@boostbarber.com.
11 Applicable Law
These GTCS are subject to French law. The language of the contract is French.
Customer Service
Email: contact@boostbarber.com
Response: within 48 working hours
Hours: Monday-Friday, 9am-6pm
Website: https://boostbarber.com/
Une question ? Contactez-nous à contact@boostbarber.com